FAQs


 

Which payment methods are accepted? 

PayNow or Paypal (credit card)

 

Do you do school sales?

We are not doing school sales at the moment. But we do foresee ourselves doing it again in the near future! 

 

How long will the ink last and how many impressions can I make?

This is a tough one to answer. It largely depends on how hard you impress the stamp on paper each time. With regular usage, we estimate that you will need to refill the stamps within a few months. 

 

How do I refill the stamps? 

Do only use oil-based ink to refill our stamps. Instructions are available here

 

How soon will my order be posted? 

Orders will be posted within 3 to 5 working days upon payment. You can expect to receive your order within 3 working days from us mailing it out. An email notification will be sent once your order is on its way. 

Rest assured that we do our very best to process your orders as soon as possible. We seek your understanding that we cannot be responsible for Singpost's delivery timing or service.  

 

What are your local (Singapore) postage charges? 

Local postage charges are calculated upon carting out your items. Charges vary depending on the number/ type of stamps you are getting. 

Untraceable (Singpost) - refer to Singpost's postage rates for Non-Standard mail

Traceable (Ninjavan) - an additional $3.00 to your order

We will not be held responsible for lost parcels should customers opt for untraceable post.

 

What is the return/refund policy?

Due to the nature of our products, all sales are final.